Terms and Conditions

Welcome to Charlotte (the “Service”), operated by Ben Stefanik (“Ben”, “I”, “me”). By creating an account or using the Service, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the Service.

1. The Service

Charlotte is a wedding-planning tool that helps you manage clients, timelines, vendors, documents, payments, and related tasks. The Service is currently an MVP (early-stage product) and may change, break, or be unavailable from time to time.

2. Your account

• You must be at least 18 to create an account.
• You’re responsible for keeping your login credentials secure.
• You’re responsible for all activity under your account.
• You must give accurate information and keep it up to date.

3. Acceptable use

You agree not to:

• Use the Service for anything illegal, harmful, or fraudulent.
• Upload content that infringes someone else’s rights or violates privacy laws.
• Send spam or unsolicited marketing through the Service.
• Attempt to break, scrape, reverse-engineer, or overload the Service.
• Resell or sublicense the Service without my written permission.

4. Your content

You keep ownership of the content you upload (client info, documents, images, etc.). You grant me a limited license to host, store, and process that content solely to operate the Service for you. You confirm you have the right to share any guest, vendor, or client information you put into the Service.

5. Payments

Payments are processed by Stripe under their own terms. Fees, refunds, and chargebacks are governed by what you display to your own clients and by Stripe’s rules. You are responsible for any taxes related to your use of the Service.

6. Third-party services

The Service relies on third parties (Supabase, Stripe, Resend, Google, Web3Forms, the hosting provider). I’m not responsible for outages or actions of those third parties.

7. MVP / beta disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. I do not guarantee the Service will be error-free, uninterrupted, or that data will never be lost. Always keep your own backups of important information.

8. Limitation of liability

To the maximum extent permitted by law, Ben will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Total liability for any claim is limited to the greater of (a) the amount you paid me in the 12 months before the claim, or (b) USD $100.

9. Indemnification

You agree to defend and indemnify Ben from claims arising out of your content, your use of the Service, or your violation of these Terms.

10. Termination

You can stop using the Service at any time. I may suspend or terminate your account if you violate these Terms or if I need to stop offering the Service.

11. Changes to the Terms

I may update these Terms. Material changes will be reflected by updating the “Effective date” above and, where appropriate, communicated by email or in-app notice. Continued use after changes means you accept the new Terms.

12. Governing law

These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Charleston County, South Carolina.

13. Contact

Questions? Email benstefanik05@gmail.com.